LATE TO APPOINTMENT: showing up 15+ minutes late to an appointment will result in a cancellation of service. We book our appointments according to time and one late client may result in our stylist running late for the remainder of the day.

CANCELLATIONS: Token Beauty requires a 24 hour notice for all cancellations. Failure to notify the salon and/or stylist 24 hours prior to your appointment will result in a fee of 50% of scheduled appointment cost. No call and/or no shows will result in a fee of 100% of scheduled appointment cost.

Stylist and/or salon have the right to enforce above policies.

PRODUCT RETURN POLICY: products may be returned within 3 days for full refund, a 50% refund will be given up to 14 days after purchase. No refund will be given after 14 days. Products must be more than 3/4 full to receive refund.

AGE REQUIREMENTS: children are welcome for the duration of their appointment. If your child has sensory issues and/or feels more comfortable in a controlled environment please call salon + we will accommodate you the best we can.

PET POLICY: we love pets at Token Beauty. We do ask that all pets visiting Token Beauty are trained, well behaved, potty trained, + non-aggressive towards people, children, + other animals.